Phone: 206-641-9631

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  • Access your community web portal
  • Access governing documents and association forms
  • Review your account history and balance
  • Pay your association assessments and other fees
  • Respond to Board requests and/or notices
  • Update mailing address or contact information
  • Register your renter, pet(s) or vehicle(s)


Welcome to Emerald Management & Consulting


“When should a community association board or manager call an attorney?” My answer falls into two categories of circumstances: (1) obvious and objective; or (2) less evident and subjective.  The first category is obvious, such as when the association receives a letter from an attorney requesting, threatening or demanding action, or when the association is served with a summons and complaint. The association should not delay in forwarding the document(s) to its attorney, as deadlines may be missed which could significantly prejudice or harm the association.

"I have found no greater satisfaction than achieving success through honest dealing and strict adherence to the view that, for you to gain, those you deal with should gain as well." ~ Alan Greenspan

Emerald Management & Consulting offers a diverse range of property management, accounting, and consulting services. We offer full-service and select-service community management; operating and project-specific accounting services; construction and insurance project administration; consulting for budget preparation and ratification; new association operations start-up; transition meeting assistance; Board of Directors guidance and consulting; and preparation and processing of documents related to real estate transactions. As a community matures, its management needs may fluctuate.

Emergency preparedness is often viewed as a topic that relates to large-scale storm or earthquake-related concerns.  And yes, it is indeed wise to be prepared for such major events.

Email is an incredibly useful tool for board members given everyone’s busy schedule and the number of issues that arise between board meetings.  But, like many tools, email can be a dangerous thing if used improperly.  Just remember, it is not unusual for owners to request certain association records, including any emails to or from board members about association business.  They will  argue that any such email is an association record; and they are therefor entitled to review and copy any such communication.  Unit owners can always  demand to see non-privileged association records.  For Or

The use of executive session is often a confusing and misunderstood function of a community association board’s powers.  We commonly see both over and under use of this privilege by well intentioned, but misinformed, boards.  The law differs between Washington and Oregon. In Oregon, both the Condominium Act and Planned Community Act mirror one another and expressly address executive session in the following manner: All meetings of the board of directors of the association shall be open to owners, except that at the discretion of the board, the board may close the meeting to owners other tha

Emerald Management & Consulting is a full-service property management company dedicated to consistently providing high quality comprehensive management, accounting, and consulting services to diverse types of communities.

We offer knowledgeable and experienced professionals who work with owners to identify the needs of the community; develop a plan to accomplish goals and objectives; implement and monitor progress; and deliver positive cost-effective results.


  • " Heather has been instrumental in assisting with a difficult budget process... "

    --Robert, Association Board President
  • " I really appreciated your help ... especially when we needed things in a hurry.  You are really good at what you do and a pleasure to work with. "

    --Bart, Property Manager
  • " Nicole was the one who kept [the contractor] on track financially and saved us.  She is ... good ... to have on your side in a construction project... "

    --Peg, Board Member
  • " Your involvement was SO appreciated….especially when I asked you rather at the last minute. "

    --Gayle, CPA
  • " I appreciate ...Nicole's... positive attitude, consistent super star customer service and ability to diffuse difficult situations... "

    -- Morgan, Association Board Member
  • " Excellent work! You have put... [association name] a very positive position because of your knowledge and hard work. "

    --Jeff, Homeowner
  • " You are so nice to work with. Thank you for all your hard work...I am happy to have you working with us. "

  • " Jean is always very professional and up front with us. Her colleagues and Board of Directors from HOA's think very highly of her too. We would highly recommend her!   "

    --Brian, Landscaping Company Owner
  • " Nicole Lemons displays excellent interpersonal skills and is a highly reliable individual.  A large multi-family remediation project we oversaw in 2011 involving over 200 unit owners was managed by Nicole, with excellent results from her efforts. "

    --M. Savage, VP of Operations, J2 Building Consultants, Inc.
  • " I really appreciate Nicole and her hard work. In particular, her communication. Even if it is just a small "ok", or "got it" or "be there later in the week" - she responds in some manner. She is just a gem and we are all lucky to have her on the team.  "

    --Sheila, Homeowner
  • " Having been on the ... Board for 8 years and going through several management companies, this team of John Brown and Nicole Lemons at Emerald Management are excellent in professionalism and transparency. Where some larger companies say they are, John and Nicole actually walk the talk. Nicole’s commitment to follow-up and follow-through is impressive. The pride she has in her company and commitment to building great partnerships and relationships is very apparent by how those she works with speak about her.  After working with her through some very tough projects, Nicole has expertise in what she says, does what she says she is going to do, follows up to ensure everything is completed as planned, and consistently exceeds expectations. It has been great working with both of them! "

    --Sheila, Board Member for 8 Years
  • " Thank you both for an excellent Annual Meeting last night. I was pleased by the turnout. It was, without a doubt, the most efficiently done annual meeting EVER. Never before have we known that we had quorum nor received the election results as quickly. I have been impressed with Emerald from the beginning and you just keep justifying my faith in you. Again, thank you so very, very much for all that you do so well. Definitely 5 stars! "

    --Harriet, Board Member
  • " Thank you for the excellent service you are providing to our community. When I saw this post below from Joy it didn’t just make my day, it made me feel like my two years on the board were worth it. Such a contrast from the experience of our community members with our last management company. Thank you! "

    --Celeste, Board Member
  • " Thanks so much, Heather, for the AWESOME instructions, etc... The [Association Name] website is pretty good, but your help with this perfect email made all the difference! Seriously, I've been dealing with usernames, passwords, i.d. questions to no end, voicemails that never get response, and on and on....   rant over. Emerald has so far shown excellent work getting [Association Name] moved over to Emerald.  "

    --Steven, Homeowner